Terms of Service

These Terms of Service govern your access to and use of the Wisetome website and your purchase of products through our online store. By visiting the website, submitting an order, or using our services, you agree to these Terms and to any policies referenced here.

1. Eligibility and Acceptance

You must be legally capable of entering into a binding agreement in your jurisdiction to place an order. If you use the website on behalf of an organization, you represent that you have authority to bind that organization. If you do not agree to these Terms, do not use the website.

2. Online Store Use

You may use the website only for lawful personal or business shopping purposes. You may not attempt to gain unauthorized access, introduce malicious code, scrape or copy the website in a way that disrupts its operation, misuse promotions, submit false information, infringe intellectual-property rights, or use the service for fraudulent or unlawful activity.

We may suspend or refuse access when reasonably necessary to protect the website, customers, service providers, or Wisetome.

3. Product Information

We work to present product descriptions, specifications, measurements, colors, materials, availability, and images accurately. Screen settings, photography, manufacturing, packaging updates, and normal production differences may cause minor variations. Lifestyle images may include accessories or decorative items that are not included unless the product page clearly states otherwise.

Customers are responsible for reviewing the product page, selected options, quantity, compatibility information, and usage instructions before ordering.

4. Prices, Promotions, and Taxes

Prices, discounts, bundles, shipping offers, and promotions may change without notice and may be subject to separate conditions, eligibility rules, dates, quantity limits, or exclusions. The price displayed at checkout at the time an order is submitted controls, except in the case of an obvious error.

Applicable taxes, duties, shipping charges, and other fees may be added at checkout or assessed by local authorities. Customers are responsible for charges not expressly included in the order total.

5. Orders and Acceptance

An order confirmation acknowledges that we received your order; it does not necessarily mean the order has been accepted. We may verify order information before acceptance and may reject, limit, or cancel an order because of unavailable inventory, inaccurate information, pricing or listing errors, payment issues, suspected fraud, shipping restrictions, or legal requirements.

If we cancel an order after payment has been authorized or captured, we will arrange a reversal or refund to the original payment method as appropriate.

6. Payment

You agree to provide current and accurate billing information and confirm that you are authorized to use the selected payment method. Payment processing is also subject to the terms and privacy practices of the payment provider. Currency conversion or bank fees imposed by your provider are your responsibility.

7. Shipping, Delivery, and Risk

Processing and delivery estimates are provided for convenience and are not guaranteed. Delays may result from carriers, customs, weather, holidays, high order volume, address issues, or events outside our reasonable control. Please review our Shipping Policy for additional information.

Responsibility for loss or damage is determined by applicable law and the circumstances of delivery. Contact us promptly if tracking indicates a problem or a package arrives damaged.

8. Returns, Refunds, and Cancellations

Returns, refunds, replacements, and cancellations are governed by our Refund Policy and any product-specific conditions displayed before purchase. Contact us before returning an item so we can provide the correct instructions and return destination.

9. Intellectual Property

The website and its original text, graphics, logos, layout, software, and other content are owned by or licensed to Wisetome and are protected by applicable intellectual-property laws. You may not reproduce, distribute, modify, or commercially exploit protected content without permission, except as permitted by law.

10. Third-Party Services and Links

The website may rely on or link to third-party payment, shipping, analytics, social-media, or other services. Wisetome does not control every third-party service and is not responsible for its independent availability, content, terms, or practices.

11. Disclaimer of Warranties

To the maximum extent permitted by law, the website and services are provided on an “as available” basis. We do not promise that access will be uninterrupted, error-free, or free from every harmful component. Nothing in these Terms excludes a warranty or consumer right that cannot lawfully be excluded.

12. Limitation of Liability

To the maximum extent permitted by law, Wisetome will not be liable for indirect, incidental, special, punitive, or consequential loss arising from use of the website or products. Where liability cannot be excluded, it will be limited to the amount permitted by applicable law. These limitations do not apply where prohibited by law.

13. Indemnification

To the extent permitted by law, you agree to be responsible for losses and reasonable costs resulting from your unlawful misuse of the website, violation of these Terms, or infringement of another party’s rights.

14. Severability and Waiver

If part of these Terms is found unenforceable, the remaining provisions will continue in effect. A delay or failure to enforce a provision does not waive the right to enforce it later.

15. Changes and Contact

We may update these Terms when our services, practices, or legal obligations change. The revised Terms will be posted on this page. Questions about these Terms may be submitted through our Contact Us page.

Last updated: September 11, 2026.