Privacy Policy

Privacy Policy

WiseTome operates www.wisetome.com and provides books, reading materials, and related products to customers. This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you visit our website, place an order, create an account, contact us, or otherwise use our services.

By using our website, you acknowledge that you have read and understood this Privacy Policy.

1. Personal Information We Collect

Depending on how you interact with WiseTome, we may collect the following types of personal information:

• Contact information, such as your name, email address, phone number, billing address, and shipping address.
• Order and transaction information, including products purchased, order history, payment confirmation, shipping status, returns, and customer service records.
• Account information, such as your username, password, saved preferences, and account settings if you create an account.
• Payment-related information, which is processed by our payment service providers. We do not store full credit card numbers on our servers.
• Communication information, including messages you send to us through email, contact forms, or customer support.
• Device and usage information, such as IP address, browser type, device type, pages viewed, referring pages, and how you interact with our website.
• Marketing preferences, such as newsletter subscriptions, email preferences, and promotional communication choices.

2. How We Collect Information

We may collect personal information:

• Directly from you when you place an order, create an account, contact customer support, subscribe to emails, or complete a form.
• Automatically through cookies, pixels, analytics tools, and similar technologies when you browse our website.
• From service providers that help us operate our store, process payments, ship orders, detect fraud, provide analytics, or deliver marketing communications.
• From advertising or marketing partners where permitted by law.

3. How We Use Your Information

We use personal information to:

• Process and fulfill orders.
• Confirm payments and prevent fraud.
• Arrange shipping and delivery.
• Provide customer service and respond to questions.
• Process returns, refunds, or exchanges.
• Create and manage customer accounts.
• Improve our website, products, and shopping experience.
• Send order updates, shipping notifications, and service messages.
• Send promotional emails or offers if you have opted in.
• Personalize content, product recommendations, and advertising.
• Comply with legal obligations and enforce our policies.

4. How We Share Personal Information

We may share your personal information with trusted third parties only where necessary to operate our business, including:

• E-commerce platform providers.
• Payment processors.
• Shipping carriers and fulfillment partners.
• Customer service tools.
• Email and marketing service providers.
• Analytics and advertising partners.
• Fraud prevention and security providers.
• Legal, regulatory, or law enforcement authorities when required by law.

We do not sell your personal information for money.

5. Cookies and Tracking Technologies

WiseTome may use cookies, pixels, tags, and similar technologies to remember your preferences, keep your cart active, analyze website traffic, improve performance, and provide relevant advertising.

You may control or disable cookies through your browser settings. Please note that disabling cookies may affect website functionality.

6. Marketing Communications

If you subscribe to our emails, we may send you updates about new books, curated collections, promotions, and special offers.

You can unsubscribe at any time by clicking the unsubscribe link in our emails or contacting us at support@wisetome.com.

Even if you unsubscribe from marketing emails, we may still send non-promotional messages related to your orders, account, shipping, or customer service.

7. Data Retention

We keep personal information only for as long as necessary to provide services, fulfill orders, comply with legal obligations, resolve disputes, prevent fraud, and enforce our agreements.

8. Security

We use reasonable administrative, technical, and organizational safeguards to protect your personal information. However, no method of online transmission or electronic storage is completely secure, and we cannot guarantee absolute security.

9. Your Rights and Choices

Depending on where you live, you may have rights to:

• Access personal information we hold about you.
• Request correction of inaccurate information.
• Request deletion of your personal information.
• Request a copy of your personal information.
• Opt out of certain marketing or targeted advertising uses.
• Withdraw consent where processing is based on consent.

To exercise your rights, contact us at support@wisetome.com.

10. Children’s Privacy

Our website and services are not intended for children under the age of majority in their jurisdiction. We do not knowingly collect personal information from children.

11. International Users

If you access our website from outside the country where our business or service providers operate, your information may be transferred, stored, or processed in other countries. By using our website, you understand that your information may be processed outside your country of residence.

12. Third-Party Links

Our website may contain links to third-party websites or services. We are not responsible for the privacy practices, content, or security of third-party websites. Please review their policies before providing personal information.

13. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with the updated date.

14. Contact Us

If you have questions about this Privacy Policy or how we handle personal information, please contact us:

WiseTome
Website: www.wisetome.com
Email: support@wisetome.com